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Projects
Following are summaries of 20+ projects I've worked on during my career.
Digital Training
Led the design of a new SAP to AWS migration digital course.
Led the re-design of a 1-hour task-based digital course.
Led the design of a 1-hour scenario-based digital course.
Workflow Learning
Led the re-design of the Amazon-wide Learning Experience Design (LXD) Wiki.
Led the design and development of AWS Jam video and user guides.
Virtual Training
Led the design of a six-episode virtual workshop on the Twitch platform.
Led the design of a problem-centered digital course.
Led the design of a scenario-based and task-based 1-hour digital course.
Led the design of a 5-course series on how to use various AWS purpose-built databases.
Led the re-design of our organization's Wiki to orchestrate quick access to resources.
Designed a 3-course series on the value and process of moving from legacy databases into cloud-native databases.
Designed an 8-course curriculum covering 7 database migration use cases.
Designed a 1-hour .NET on AWS fundamentals digital course.
Designed a portal to orchestrate access to critical information for our AT&T University design teams.
Designed targeted scenario-based virtual workshops for AT&T technical sellers.
Certification Program
Developed a 3-day certification program for AT&T Partners to architect integrated solutions.
Designed a flipped classroom experience for a 4-month certification program.
A training portal for sellers to get learn and get certified on using their software and tools.
Workshops
Motivating and training AT&T employees on new customer experience (CX) pillars and behaviors.
Resume writing and interviewing training for AT&T call center representatives.
A training program with supervisor observations for 300+ globally distributed AT&T engineers.
Training on how to sell a new cybersecurity solution.
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